Objective
The IT policy of Sacred Heart Autonomous College is to establish guidelines for the use of information technology resources at our college to support its academic, administrative, and research activities efficiently and securely.
Scope
This policy applies to all students, faculty, staff, and other authorized users who access the college’s IT resources, including hardware, software, networks, and data.
IT Infrastructure Management
Hardware and Software
- Procurement: All hardware and software must be procured through the IT wing to ensure compatibility and compliance with college standards.
- Maintenance: Regular maintenance and updates of hardware and software to ensure optimal performance.
- Licensing: Ensure all software used is properly licensed and in compliance with intellectual property laws.
Network Management
- Access Control: Secure access to the college network through authentication protocols.
- Bandwidth Management: Optimal allocation and monitoring of bandwidth to ensure fair usage and prevent congestion.
- Wi-Fi Access: Provide secure and reliable Wi-Fi access across the campus.
Data Management
- Data Security: Implement robust security measures to protect against unauthorized access, breaches, and other threats.
- Data Backup: Regular backup of critical data to prevent data loss.
- Data Privacy: Ensure the confidentiality and privacy of personal and sensitive information.
User Management
User Accounts
- Account Creation: Process for creating user accounts for students, faculty, and staff.
- Password Policy: Strong password requirements and regular password updates.
- Account Termination: Deactivation of accounts for users who leave the institution.
Acceptable Use
- Usage Guidelines: Clear guidelines on acceptable use of IT resources, including prohibitions on illegal activities, harassment, and resource misuse.
- Personal Use: Limited personal use of IT resources, ensuring it does not interfere with college operations or violate policies.
IT Support and Services
Helpdesk
- Support Services: Provide technical support through a helpdesk for troubleshooting and resolving IT issues.
- Service Hours: Clearly defined service hours and response times for IT support.
Training and Development
- User Training: Regular training sessions for students, faculty, and staff on using IT resources effectively and securely.
- IT Workshops: Workshops on new technologies, software, and best practices.
Security and Compliance
Cybersecurity
- Security Measures: Implementation of firewalls, antivirus software, and intrusion detection systems.
- Incident Response: Procedures for responding to and managing IT security incidents.
Regulatory Compliance
- Legal Compliance: Adherence to all relevant laws and regulations, including data protection laws.
- Policy Adherence: Regular audits to ensure compliance with internal IT policies.
Monitoring and Evaluation
Performance Monitoring
- System Monitoring: Continuous monitoring of IT systems for performance and security.
- User Feedback: Collection of feedback from users to assess the effectiveness of IT services.
Policy Review
- Annual Review: The IT policy will be reviewed annually to ensure it remains relevant and effective.
- Amendments: Updates to the policy will be made based on technological advancements and organizational needs.
Roles and Responsibilities
IT Department
- Responsibilities: Managing IT infrastructure, providing support, ensuring security, and implementing the IT policy.
Users
- Responsibilities: Adhering to the IT policy, using resources responsibly, and reporting any issues or breaches.
IT Governance Committee
- Composition: Senior administrative and academic staff overseeing IT strategy and policy implementation.
- Responsibilities: Reviewing and updating the IT policy, ensuring compliance, and guiding IT initiatives.
Conclusion
The implementation of this IT policy will ensure that Sacred Heart Autonomous College utilizes its IT resources effectively and securely, supporting its academic and administrative functions while protecting against risks and ensuring compliance with relevant regulations.
