Sacred Heart College (Autonomous), Chalakudy, established in 1980, has developed a sequence of impressive feedback mechanisms at various levels on different stakeholders to decipher whether the college functions satisfactorily in multiple dimensions and also whether its modus operand is in tune with the expectations of the associates concerned. The duly filled-up feedback forms collected from all the stakeholders will then be forwarded to 1QAC for close analysis. Every month the assorted and verified feedback analyses are systematically sent to the Principal for further validation and authentication of responses adhering to strict maintenance of confidentiality of received responses. An action taken
- As teaching-learning processes are fundamental to the functioning of an educational institution, maintaining a high quality of teaching is crucial to enhancing the learning experience. In alignment with NAAC guidelines and initiated by IQAC, each semester, student feedback is confidentially collected through Google Forms, which students fill out at the Excellence Center computers. The feedback is then consolidated and submitted to IQAC for thorough analysis. Based on these insights, the Principal implements appropriate measures to further elevate the quality and standards of the teaching-learning process at the college.
- Each faculty member of the college has to submit a monthly performance appraisal report documenting the progress graph of the academic and professional competency acquired hitherto with effect from the date of entry into service. This mode of stratagem serves as an effective feedback process by which both the institution and the faculty member concerned are to assess their levels of performance in varied fields of discipline.
- The college maintains a Grievance Redressal Cell headed by the Principal and selected senior staff of the college to attend to the immediate needs and queries, deposited in a box by the students of the college, who are free enough to express their opinions and feedback on any matters related to their expectations. Due and immediate care is also taken to see whether their grievances are duly addressed on a timely basis.
- Annually, general body mectings of PTWA are held that function as platforms and floors for active discussions on ways of improvements based on the feedbacks received from the existing occupants of the college.
- Additionally, feedback is collected from all key stakeholders, including students, staff, alumni, parents, and well-wishers. These reports guide the institution in implementing improvements to ensure the highest standards of education.
